Terms of Service & Software License Agreement

Seller / Licensor: RacoLab (placeholder pending final owner legal entity confirmation — Decision Log Item 6)
Support & Legal Contact: support@exevery.app
Merchant of Record (Paid Orders): Paddle.com (Paddle Billing)
Effective Date: 2026-10-21

1. Agreement & Supported Platform

These Terms of Service and Software License Agreement govern your download and use of Exevery and its associated runtime packages offered by RacoLab. Exevery is designed exclusively for Apple Silicon Mac computers (arm64) running macOS 14.0 or later and requires downloading a shared ~3GB virtual machine and translation runtime image (10 GB free disk space recommended).

2. Product Tiers: Free Game Mode & Licensed Compatibility Mode (Decisions 1A & 2A)

• Free Game Mode (host-metal-v1): Game Mode is provided free of charge (tier = "free_game_mode") for personal use without requiring account registration. Creating bottles, downloading the shared runtime (subject to Decision 1A abuse-control rate limits of 5 requests/day per device and 10/day per IP), and running supported games in Game Mode never starts or consumes your Compatibility Mode trial.
• 14-Day Compatibility Mode Trial (vm-guest-v2): Compatibility Mode provides an isolated VM execution environment, installer automation, and dedicated compatibility support for Windows desktop software. A single 14-day free trial per device starts only on your first Compatibility Mode action, measured by server time via POST /v1/trials (trial_started_at to trial_ends_at).
• 7-Day Offline Grace Window: Both active trials and paid licenses use an Ed25519 server-signed local entitlement envelope (SignedEntitlementEnvelope, key ID exevery-entitlement-ed25519-v1) that allows up to 7 days of offline operation between online refreshes (strictly capped by trial_ends_at for trial users).

3. Paid Perpetual License, 2-Device Limit & Self-Service Deactivation (Decision 4A)

Subject to payment of the applicable one-time license fee (draft placeholder: $29 launch / $49 regular, pending final owner confirmation prior to live checkout) via Paddle Billing, RacoLab grants you a non-exclusive, non-transferable, perpetual license to run eligible versions of Exevery Compatibility Mode:

• Concurrent Device Limit: You may activate and use your license on up to 2 Apple Silicon Mac devices concurrently (max_activations = 2), identified via salted hardware hash SHA-256("exevery-device-v1:" + IOPlatformUUID).
• Self-Service Device Deactivation: You may immediately deactivate an active device via the app or API (POST /v1/licenses/deactivate) up to 3 times per rolling 30-day window. Additional deactivations within a rolling 30-day window are subject to a temporary cooldown (deactivation_cooldown_exceeded) or manual assistance via support@exevery.app.

4. 1-Year Update Window (updates_until) & Perpetual Execution (Decision 5A)

• Perpetual Execution of Owned Versions: An active paid license grants perpetual execution rights for the major/minor versions released on or before your updates_until date.
• 1-Year Major/Minor Feature Updates: Your purchase includes 1 year (365 days from purchase_at) of new major.minor app feature releases (release.published_at <= license.updates_until). Upgrading to a newer major.minor release published after updates_until requires an optional update renewal (update_renewal_required), while your currently owned version remains runnable.
• Always-Allowed Hotfixes & Runtime Revisions: Hotfix/patch releases (x.y.*) within your owned major.minor app line and all common VM / Host-Metal runtime compatibility revisions (kind = "runtime") remain permanently eligible at no extra cost even after updates_until.

5. Third-Party Windows Software & Compatibility Disclaimer

Exevery does not include Microsoft Windows or any third-party Windows applications or games. You are solely responsible for obtaining valid licenses for any third-party software you install or run. Compatibility varies by application and version; RacoLab publishes tested results on the Compatibility Matrix and does not warrant or guarantee that all Windows executables or copy-protection schemes will run error-free.

6. Preservation of User Data (preserve_installed_data: true)

When a Compatibility Mode trial expires, an updates_until window lapses, a device is deactivated, or a license is refunded or revoked, Exevery does not delete your locally installed Windows programs, bottles, or user data on your Mac (preserve_installed_data: true), allowing you to access, back up, or migrate your files.

7. Open-Source Components & Notices

Exevery and the runtime image incorporate open-source software components (including Linux kernel components, FEX-Emu, Wine, and graphics translation libraries) licensed under their respective open-source terms (such as GPL, LGPL, MIT, and BSD). Nothing in these Terms restricts your rights under applicable open-source licenses; corresponding open-source notices and source code offers are provided with the software distribution or upon request to support@exevery.app.

8. Limitation of Liability & Consumer Rights

To the maximum extent permitted by applicable law, Exevery is provided "as is" without warranties of merchantability or fitness for a particular purpose, and RacoLab's aggregate liability shall not exceed the amount paid by you for the software license. Nothing in these Terms excludes or limits mandatory statutory consumer rights in your jurisdiction.